Machine Learning Techniques for Optimizing Recurring Billing and Revenue Collection in SaaS Payment Platforms

Authors

  • Andile Dlamini Zululand Technical Institute, Department of Computer Science, Umfolozi, Empangeni, South Africa. Author

Abstract

Machine learning methods have strengthened the ability of Software-as-a-Service (SaaS) payment platforms to optimize recurring billing processes and secure steady revenue flows. Predictive models, leveraging high-volume transactional data, achieve early detection of failed transactions and customer churn risks. Advanced techniques in classification and regression enable dynamic identification of billing anomalies, flexible adjustments to pricing strategies, and detailed forecasting of long-term revenue cycles. Algorithmic solutions for anomaly detection, applied to payment history and user behavior patterns, facilitate swift responses to underperforming billing campaigns and fraud attempts. Deep learning architectures complement traditional approaches by automatically extracting complex features from multivariate data, mitigating the need for extensive manual intervention. Reinforcement learning methods further boost adaptive pricing mechanisms, guiding platforms to propose personalized subscription tiers based on real-time feedback. Optimization algorithms are often employed to balance revenue gains against user satisfaction, preserving long-term customer relationships. Such integrative applications of machine learning, driven by the confluence of vast data availability and scalable computing resources, generate continuous improvements in financial key performance indicators. This paper explores how linear algebra underpins many of these models, offering robust mathematical frameworks for handling high-dimensional data. These advancements exemplify how cloud-based systems benefit from continuous algorithmic refinement, thereby reinforcing growth in the SaaS sector.

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Published

2024-10-04

How to Cite

Machine Learning Techniques for Optimizing Recurring Billing and Revenue Collection in SaaS Payment Platforms. (2024). Journal of Computational Intelligence, Machine Reasoning, and Decision-Making, 9(10), 1-14. https://morphpublishing.com/index.php/JCIMRD/article/view/2024-10-04